Cancellation & Refund Policy

Last Updated: 27 Feb 2025

At Pattu Bee, we strive to ensure customer satisfaction. This policy outlines the conditions under which cancellations, returns, and refunds are processed.

1. Order Cancellation

• Orders can be canceled within 24 hours of placement.
• Once an order is shipped, cancellation is not possible.
• To request a cancellation, contact our support team at [Insert Contact Email/Phone].

2. Return Policy

We accept returns under the following conditions:

• The product is defective, damaged, or incorrect.
• The return request is raised within 7 days of delivery.
• The product must be unused, in its original packaging, and include all accessories.
• To initiate a return, email us with proof of damage (photos/videos) at [Insert Email].

3. Refund Policy

• Approved refunds will be processed within 7-10 business days.
• Refunds are issued via the original payment method.
• Shipping charges are non-refundable unless the return is due to our error.

4. Non-Returnable Items

The following items cannot be returned:

• Opened or used food products.
• Customized or personalized items.
• Products purchased on sale or during promotions.

5. Replacement Policy

• If eligible, you may request a replacement instead of a refund.
• Replacements are subject to stock availability.

6. Contact Us

For any cancellation, return, or refund-related queries, contact us at:

Pattu Bee

D.No 12/1/20, Agrahram,

Alagiyamanavalam,

Tiruchirappalli.

Email: customer@pattubee.com

Phone: +91 94889 58956

This policy ensures transparency and fairness in handling cancellations and refunds. Let us know if any changes are needed!